We travel to leave our worries behind. Now that you've planned your trip, ensure that nothing gets in the way of your exciting adventure by covering yourself against the unexpected.

We have protected over 3,000,000 travellers on their adventures. You can count on our track-record for a truly worry-free trip.

What is Covered

  • High Medical Coverage

    Up to S$600,000 whilst overseas and up to S$60,000 post-trip

  • 24-hour Emergency Medical Assistance

    Call our emergency hotline at +65 6322 2566

  • Travel Inconvenience

    Up to S$20,000 reimbursement for trip curtailment or S$12,000 for trip cancellation

  • Personal Belongings Reimbursement

    Covers up to S$10,000 for lost or damaged belongings

  • Full Terrorism Cover

    Covers losses arising from use of nuclear, chemical and biological substances

  • Personal Accident Cover

    Up to S$1,000,000 coverage which begins 3 hours before your trip departure

  • Emergency Medical Evacuation and Repatriation

    Unlimited coverage for evacuation, including transportation expenses and medical services

Frequently Asked Questions

What we get asked all the time
What are the sporting activities which are covered?

Adventure sports are covered subject to the following conditions:

  • They are open to the general public without restriction;
  • They are for leisure and non-competitive purpose; and
  • They are organised by a licensed operator.

Please take note of the limitations for the following activities:

  • Flying or hot air balloon rides for leisure;
  • Hiking or trekking up to 3500 metres above sea level;
  • Mountaineering that ordinarily does not require the use of specific climbing equipment and ropes;
  • Ice Sports; Snow sports within approved areas of the ski resort;
  • White water rafting up to grade 3;
  • Scuba Diving no deeper than 30 metres under the supervision of a qualified diving instructor, or within the certified depth under Your PADI certification (or equivalent qualification) and you are diving with a buddy who holds the same or higher PADI certification (or equivalent qualification);

Not covered

  1. Participating in sports that are played in a professional capacity or in competition involving prize money, donations, sponsorship or reward of any kind.
  2. Extreme Sports as they present a high level of inherent danger. This includes sports such as big wave surfing, cliff jumping, horse jumping, potholing, ultra marathons, biathlons and triathlons.
Am I covered when I am learning scuba diving to obtain certification during my trip?

You are covered if you dive no deeper than 30 metres and accompanied by a qualified diving instructor.

Am I covered if I go on a cruise? Which travel region should I purchase - Regional or Global?

Yes, we cover cruises provided that the insured person departs from Singapore. The destination for the cruise will determine the travel region.

What are the alternative proof of travel if I do not require passport stamp when entering Malaysia?

An alternative proof of travel to passport stamps are as follows:

  • travel tickets
  • hotel bookings
  • entertainment ticket
  • invitation letter
  • receipt of purchase items in Malaysia etc.
How do I claim for my personal belonging which is dropped accidentally whilst overseas?

To claim for your damaged personal belonging which is dropped accidentally whilst overseas, please provide:

  • the photograph of the damaged item;
  • repair invoice; and
  • damaged incident report from the repairer.

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IMPORTANT NOTICE

This insurance plan is underwritten by AXA Insurance Pte Ltd. The information featured in this website is published for general information only and is not a contract of insurance. The precise terms and conditions of the plan are specified in the policy contract. A product summary for the insurance plan is available and may be obtained from AXA Insurance Pte Ltd and the participating distributors' offices. You should read the product summary before deciding whether to purchase the plan.

You may wish to seek advice from a qualified adviser before making a commitment to purchase the insurance plan. In the event that you choose not to seek advice from a qualified adviser, you should consider whether the plan in question is suitable for you.

The insurance plans featured in this website may be protected under the Policy Owners' Protection Scheme, which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for such plans are automatic and no further action is required from you should you buy the plan. For more information on the types of benefits that are covered under the Policy Owners' Protection Scheme as well as the limits of coverage, where applicable, please visit the AXA website at www.axa.com.sg or visit the LIA, GIA or SDIC websites (www.lia.org.sg, www.gia.org.sg or www.sdic.org.sg) for a copy of the SDIC Guide on PPF Scheme.

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