Travel Insurance

To claim for your damaged personal belonging which is dropped accidentally whilst overseas, please provide:

• the photograph of the damaged item;
• repair invoice; and
• damaged incident report from the repairer.

We do not provide a separate cover from our standard travel policy.

Rented equipment is not covered.

Before you seek any treatment by a specialist, you must first obtain a referral from GP.

If you have more than one (1) travel insurance policy with us insuring the same trip, you may state both policies number. However, we will pay you only from the policy which has the higher benefit.

You can purchase the travel insurance. However, we will not pay for any loss or liability directly or indirectly arising as a result of any pre-existing medical condition.

You are covered for:

• illnesses arising from the pregnancy
• accidental causes e.g. miscarriage

You are not covered for:

• First trimester of pregnancy (i.e. 0-12 weeks).
• Tests or treatment relating to fertility, contraception, sterilization, birth defects or congenital Illness.
• Ectopic pregnancy or childbirth including premature childbirth or stillbirth.
• Depressive, psychological or psychiatric Illness, including post-natal depression.
• One-Way Trip
• The cost of cancellation/postponement/ curtailment of trip or replacement of traveller

A comprehensive motor policy comprises of:

• Death or injury of a third party, including liability towards passengers;
• Damage to third party's property; and
• Loss of or damage to insured's vehicle.

You are covered for:

• Your unutilized travel and accommodation expenses, and pre-paid entertainment tickets if you cancelled your trip; or
• The charges to postpone your trip or the cost of another traveller to replace you for the trip:
• Administrative charges; and
• Additional economy class travel fare; and standard room expenses, not exceeding the original cost of the replaced travel ticket and replaced accommodation.

You are not covered for:

• The cost of another traveller to replace your travel companion

As private vehicles do not fall under the definition of 'Public Transport', you will not be able to claim under the following sections:

You can purchase the travel insurance on behalf of your child who is below 18 years old.

For Single Trip

• Child can travel alone or with a group

For Annual Trip

• You or your spouse must be insured under an annual travel policy with AXA
• Your child must travelled together with the insured adults during a trip

No, you cannot buy Adult cover if your child is below 18 years ago on the effective date of the Policy.

Your friend can purchase the travel policy subject to the following conditions:

• You have purchased and are covered under AXA's travel insurance;
• You and your friend will be travelling together to the same trip destination, departing from and returning to Singapore; and
• The trip destination cannot be your friend's home country.

Please submit your application form to us.

Yes, if she still holds a valid employment pass or work permit.

No, the cover must start from and end in Singapore.

You must purchase two single trips as you depart from Singapore twice. However, if you are transiting in Singapore, then you need to only buy 1 policy.

As the cover for some benefits start more than 30 days before the trip commences e.g. trip cancellation, you should buy your travel insurance early.

No, it must be purchased prior to your trip and before you depart Singapore.

For Single Trip Plan

• Addition of travelers can be done only before the trip

For Annual Plan

• Addition of travelers can be done any time during the policy period and before their trip starts

The sum insured is fixed.

Yes, we allow the change subject to:

• Additional premium from Asia to Global
• Amendment made before the trip

For Single Trip

• Extension beyond 182 days per trip while you are overseas is subject to our approval on case-by-case basis

For Annual Plan

• Extension beyond 92 days per trip while you are overseas is subject to our approval on case-to-case basis

Annual plan is better value for the frequent traveller:

• You save on premium
• You save the hassle of buying a policy for each trip
• You can make multiple trips during the policy year

For Single Trip

• Policy is cancelled before the trip; and
• No claims
• he premium is at least $25

For Annual Trip

We allow nomination only for an annual plan.

Generally, a PA policy provides 24/7 worldwide coverage due to any accidental cause.

A travel policy includes a PA cover (whilst on a trip) and other benefits:

• travel inconveniences e.g. trip cancellation
• emergency medical evacuation

A travel insurance policy typically covers your trip delay/ cancellation/curtailment, medical expenses, and loss of baggage whilst overseas.

Evaluate the items that you will bring and activities you will be engaged in to decide the travel policy which best suit your needs.

Most of the time, travel insurance offered by the airlines provide a basic cover. You may want to consider a more comprehensive cover from our travel policy.

An emergency evacuation can cost as much as S$100,000.

To avoid the nightmare of being stuck in a foreign country when you are seriously ill or injured, a travel insurance can support you financially or mentally, to get you treated and flown home safely.

For fiancé and fiancée: Contract for wedding venue, receipts of your engagement ring or wedding gown, and purchase of house in joint names.

For Partners: Shared residence lease, banking/credit card statements or identification documents stating the same residential address.