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Personal Accident Insurance


  • Intro
  • Features
  • Before You Apply
  • Downloads
  • Contact Us


SmartFamily is a personal family accident plan that provides more than just financial coverage. It offers 8 care services designed to minimise disruption to daily life during your recovery period.

8 services – beyond financial coverage.
A serious injury or permanent disability in life requires both financial and care service coverage. We have carefully selected and developed these 8 services so you can be assured that your loved ones will always be looked after.

Choose your premium & coverage amount
Choose from 3 coverage plans and pay only for what you need.

Cashless payment
You have the convenience of making cashless payments via AXA Assistance Service Provider for service benefits.

Only 1 overall coverage cap per plan.
Each plan will have 1 overall coverage cap. With no varying sub-limits on each benefit, there will be no confusion over the coverage amounts.




Adult - 18 to 65 years old
Children - 15 days to 18 years old or up to 25 years old if still in full-time study

Persons Eligible
for Cover

Resident of Singapore

  • Singapore citizen or Singapore PR
  • Holders of valid Employment Pass, Work Permit, Long Term Visit Pass or Dependent Pass


Maximum 182 consecutive days outside Singapore

Excluded Activities
& Occupations

  • Participation in extreme sports e.g. racing or motor rallies, marathons, mountaineering,
  • Manual workers onboard vessels, at construction sites, working outdoors at above 30 feet, diving; aircrew

Apply for SmartFamily or submit your enquiries:

Thank you for your submission. We will contact you shortly.

To apply for our product, please fill up this form and we will contact you as soon as possible.
For general enquiries, please click here. For claim enquiries, please click here.

Alternatively, you can call us at:
1800 880 4888 (Within Singapore)
(+65) 6880 4888 (International)

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Important Notice

This insurance plan is underwritten by AXA Insurance Pte Ltd. The information featured in this website is published for general information only and is not a contract of insurance. The precise terms and conditions of the plan are specified in the policy contract. A product summary for the insurance plan is available and may be obtained from AXA Insurance Pte Ltd and the participating distributors' offices. You should read the product summary before deciding whether to purchase the plan.

You may wish to seek advice from a qualified adviser before making a commitment to purchase the insurance plan. In the event that you choose not to seek advice from a qualified adviser, you should consider whether the plan in question is suitable for you.

The insurance plans featured in this website may be protected under the Policy Owners' Protection Scheme, which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for such plans are automatic and no further action is required from you should you buy the plan. For more information on the types of benefits that are covered under the Policy Owners' Protection Scheme as well as the limits of coverage, where applicable, please visit the AXA website at or visit the LIA, GIA or SDIC websites (, or for a copy of the SDIC Guide on PPF Scheme.

Download MyAXA Mobile App for AXA Customers

Access policies 24/7 and e-services with MyAXA.

Customer Experience Rating
4.3/ 5 (based on 7181 reviews)
Rating Review
AXA Contact Info
Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International)
8 Shenton Way, #24-01 AXA Tower, Singapore 068811

AXA Customer Centre is located at:
#01-21/22. (For Parking please click here)

Operating Hours: 9:00am – 5:30pm (Monday – Friday)