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AXA Adds General Insurance Solutions at 34 Post Offices to Better Serve Customers

April 13, 2015 |

- From tomorrow, customers may enquire or purchase life and general insurance solutions from AXA@POST branches. Business Insurance Solutions will be available at AXA@POST by Q3 2015.

At an official AXA@POST launch celebration today, AXA announced that it is introducing its general insurance solutions, in addition to its current life insurance solutions, to AXA@POST branches. General insurance solutions will be available at AXA@POST from tomorrow. The move comes after AXA, one of the world’s largest insurers, announced in July 2013 an exclusive 10-year postassurance partnership with Singapore Post Limited (SingPost) to sell life insurance in 34 post offices across Singapore.

Whether they are seeking insurance solutions for their car, home, and travels, to savings, life protection and investment plans, customers can go to any of its current 34 AXA@POST branches to make enquiries and purchase insurance for all types of coverage to suit their needs.

Mrs Doina Palici-Chehab, Chief Executive Officer of AXA Insurance Singapore, said, “AXA@POST is an important part of our business strategy to expand our customer touch-points and bring insurance closer to our customers in Singapore. Today, I am pleased to be able to complete our insurance protection efforts by adding general insurance solutions. AXA is introducing mobile device systems for customers at AXA@POST outlets, offering ease of applications and browsing of information at one touch.”

Shared Mr Glenn Williams, AXA Life Insurance Singapore Chief Executive Officer, “We started operations for AXA@POST early this year and I am very pleased to see a strong take-up at all the branches. With general insurance now available, we are certain that more Singaporeans will benefit from a broader choice of channels and touch-points to go to for their insurance protection needs.”

In addition, AXA revealed that it also has plans to offer business solutions at AXA@POST by Q3 2015. It will also expand into 10 more SingPost branches, reaching a total of 44 SingPost outlets by the end of 2015. This is a strategy that will further reach out to and present customers a holistic suite of protection solutions at a one-stop destination.

Ms Marjorie Ooi, SingPost’s Senior Vice President for Financial Services: “Our post offices are well placed to make insurance solutions accessible to people from all walks of life. Long served as hubs for customers, post offices provide choice and convenience to our customers, increasingly so as we continue to remodel our post offices to provide a more digital and seamless retail experience. We leverage also our omni-channel capability to offer AXA@POST beyond the traditional “brick and mortar” model, allowing customers to access insurance solutions round the clock via our digital platforms. This aligns with SingPost’s ongoing transformation to provide a more seamless, integrated omni-channel experience to our customers,” Ms Ooi added..

With tablets on hand, SingPost’s financial service ambassadors engage customers through a digital interactive platform before referring them to AXA financial consultants stationed at AXA@POST branches. Apart from accessing life and general insurance at post offices, customers will also be able to purchase general insurance via SingPost’s digital assets such as singpost.com, mysam.sg and omigo.com.sg. Customers eligible for the AXA Rewards can also select their gifts via Omigo, and have their items delivered right to their doorstep by SingPost’s couriers.

To celebrate the introduction of general insurance solutions to AXA@POST, customers at AXA@POST will be able to enjoy a 15% discount on car insurance SmartDrive, and 20% off SmartTraveller, SmartHome, and SmartCover to protect travel plans, the home, and against personal accidents respectively. The promotion is valid until 30 June 2015.

About AXA in Singapore
With presence as early as 1969, AXA operates in both entities of Life Insurance and General Insurance in Singapore. AXA offers a wide range of products, catering to the needs of individuals and companies.
AXA Insurance is the No. 2 general insurer in Singapore. It ranks No. 2 in Health, Marine Cargo and Motor insurance in the Singapore general insurance market.

About AXA Asia
AXA Asia is a market leading insurance player offering a differentiated composite proposition in Life and General Insurance with operational presence in Hong Kong, Singapore, Indonesia, China, India, Malaysia, the Philippines, and Thailand. AXA Asia is part of the AXA Group, headquartered in Paris and a worldwide leader in insurance and asset management with a presence in 59 countries. AXA Asia is committed to creating a sustainable, long-term business for our employees, customers and shareholders.

ABOUT THE AXA GROUP
The AXA Group is a worldwide leader in insurance and asset management, with 157,000 employees serving 103 million clients in 59 countries. In 2014, IFRS revenues amounted to Euro 92.0 billion and IFRS underlying earnings to Euro 5.1 billion. AXA had Euro 1,277 billion in assets under management as of December 31, 2014.
The AXA ordinary share is listed on compartment A of Euronext Paris under the ticker symbol CS (ISN FR 0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). AXA’s American Depository Share is also quoted on the OTC QX platform under the ticker symbol AXAHY.

The AXA Group is included in the main international SRI indexes, such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD.
It is a founding member of the UN Environment Programme’s Finance Initiative (UNEP FI) Principles for Sustainable Insurance and a signatory of the UN Principles for Responsible Investment.

FOR MEDIA ENQUIRIES, PLEASE CONTACT:
Asia PR Werkz
Tel: +65 6536 6881
86A Amoy Street
Singapore 069905

Ms Sheryl Koh
HP: +65 9151 5328
Email: Sheryl@asiaprwerkz.com

Ms Fiona Lam
HP: +65 9822 1483
Email: fiona@asiaprwerkz.com

Ms Julie Chiang
HP: +65 9009 5781
Email: Julie@asiaprwerkz.com

IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS

Certain statements contained herein are forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties. Please refer to the section “Cautionary statements” in page 2 of AXA’s Document de Référence for the year ended December 31, 2011, for a description of certain important factors, risks and uncertainties that may affect AXA’s business. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise.

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