Distribution Access 
Personal - Personal Accident
Personal Accident Claims
Personal Accident Claims
If you are a General Insurance Policy holder, you can submit online for your claims. Otherwise please follow the below steps to submit your personal accident claims.
Complete the following claim forms:
If you are a Life Insurance Policy holder,
Accident Insurance Claim Form (Claimant's Statement)
Download PDF
Attending Physician Statement — Accident Insurance*
Download PDF
If you are a General Insurance Policy holder,
Personal Accident Claims Form
Download PDF
Medical Report Form
Download PDF
If you are a Life Insurance Policy holder,
Accident Insurance Claim Form (Claimant's Statement)
Download PDF
Attending Physician Statement — Accident Insurance*
Download PDF
If you are a General Insurance Policy holder,
Personal Accident Claims Form
Download PDF
Medical Report Form
Download PDF
Step 2
Prepare the following documents
- Medical Certificates
- Original Final Hospital / Medical Bills [for rider with Medical Indemnity benefit]
- Copy of Assured's NRIC and Life Assured's NRIC or Birth Certificate
- Medical reports, if any
- Copy of Police Report, if applicable
- Mass Media publications, e.g. Newspaper cuttings etc
Step 3
Submit your claim forms with all supporting documents to:
AXA Insurance Pte Ltd
8 Shenton Way, AXA Tower
#01-21/22 Singapore 068811
AXA Insurance Pte Ltd
8 Shenton Way, AXA Tower
#01-21/22 Singapore 068811
Additional Information
* Attending Physician Statements are to be completed by the attending doctor at the Claimant's expense.
** Clinical Abstract Application form is required to be signed and submitted in the event that further medical reports are required to be obtained.
Important Information
Download FAQs (PDF)
** Clinical Abstract Application form is required to be signed and submitted in the event that further medical reports are required to be obtained.
Important Information
- Payment to be made to Policyholder, Assignee or Trustee based on the party applicable on the policy.
- For any CPF funded policy in the event of a TPD and Major illness claim, the applicable insurance proceeds will be paid back to Policyholder's respective CPF account.
Download FAQs (PDF)
