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File A Claim

File A Claim
File A Claim
Personal - Domestic Helper
Domestic Helper Claims
Step 1
  • Notify Anda Insurance Agencies Pte Ltd within 21 days on the happening of any accident or illness which may give rise to a claim
  • Notify the police if there is evidence of criminal or malicious act involved
  • All medical reports and information required by the Company shall be furnished at the Insured expense

Documents required
  • Original completed Domestic Helper Claim Form
  • Original Medical Bills
  • Copy of In-Patient Discharge Summary from the hospital
  • Copy of the Insurance Certificate
  • Copy of the Work Permit
  • Copy of the Employment Contract showing the monthly salary of the domestic helper
  • Copy of the Medical Certificate of Treatment (PDF) (where applicable)
  • Police Report (where applicable)
  • Copy of the Death Certificate (where applicable)

Step 2

Submit your SmartHelper Claims online or download SmartHelper Claims form (PDF)

Additional Information
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AXA Contact Info
Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International)
Fax: +65 6880 4740
8 Shenton Way, #24-01 AXA Tower, Singapore 068811

AXA Customer Centre is located at #B1-01 (For Parking please click here)

Operating Hours: 9:00am – 5:30pm (Monday – Friday)