Mobile hamburger icon
Mobile phone icon

File A Claim

File A Claim
File A Claim
Personal - Domestic Helper
Domestic Helper Claims
Step 1
  • Notify Anda Insurance Agencies Pte Ltd within 21 days on the happening of any accident or illness which may give rise to a claim
  • Notify the police if there is evidence of criminal or malicious act involved
  • All medical reports and information required by the Company shall be furnished at the Insured expense

Documents required
  • Original completed Domestic Helper Claim Form
  • Original Medical Bills
  • Copy of In-Patient Discharge Summary from the hospital
  • Copy of the Insurance Certificate
  • Copy of the Work Permit
  • Copy of the Employment Contract showing the monthly salary of the domestic helper
  • Copy of the Medical Certificate of Treatment (PDF) (where applicable)
  • Police Report (where applicable)
  • Copy of the Death Certificate (where applicable)

Step 2

Submit your SmartHelper Claims online or download SmartHelper Claims form (PDF)

Additional Information
\
Get our Email newsletter

Join our eMailing List to be the first to receive the latest news and updates from us.

Subscribe Now
Career

Take your career to the next level with AXA. Discover why you should join us as an employee and search for job opportunities now.

Find Out More
AXA Contact Info
Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International)
Fax: +65 6880 4740
8 Shenton Way, #27-01/02 AXA Tower, Singapore 068811

AXA Customer Centre is located at #B1-01

Operating Hours: 9:00am – 5:30pm (Monday – Friday)