Claim Procedure
Submit your claims online for faster processing or download our editable PDF form.
Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant.
Claims specialist will review and assess.
Settlement and payment.
Personal 
What are you claiming for?
Online Submission
Procedure
PDF Form
Legend:
Online Submission
MyAxaHealth
Procedure
PDF Form
What are you claiming for?
Motor
- Motor Claims
- Windscreen
Travel
Domestic Helper
Home
Death
Total Permanent Disability
Personal Accident
- SmartPA Protect+
- AXA Band Aid/ SmartPA
- Smart Family
- SmartCare Prime
- SmartCare Assure
- SmartCare theOne
Critical Illnesses
Hospital, Surgical & Inpatient, Day Surgery
- GlobalCare Health Plan
- Prime Care & Premier Care
- SmartCare
- Health Cash Plan
- International Exclusive
- Mum’s Care
- Shield
Outpatient
- GlobalCare Health Plan
- SmartCare
- Health Cash Plan
- International Exclusive
Dental
- GlobalCare Health Plan
- SmartCare
- Health Cash Plan
- International Exclusive
Art
Golf
Business
What are you claiming for?
Online Submission
Procedure
PDF Form
Legend:
Online Submission
MyAxaHealth
Procedure
PDF Form
What are you claiming for?
Work Injury Compensation
Public Liability
Fidelity Guarantee
Fire/ Property
Marine Cargo
Hospital, Surgical & Inpatient, Day Surgery
- SmartCare
- International Exclusive
- #BetterMe by AXA
Outpatient
- SmartCare
- International Exclusive
- #BetterMe by AXA
Dental
- SmartCare
- International Exclusive
- #BetterMe by AXA
Unpresented Cheques
If you have an unpresented cheque for claim payments, please contact our customer care hotline at +65 6800 4888.