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File A Claim

File A Claim
File A Claim

Claim Procedure

Submit your claims online for faster processing or download our editable PDF form.
Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant.
Claims specialist will review and assess.
Settlement and payment.
Personal
Legend:
Online Submission
MyAxaHealth
Procedure
PDF Form
What are you claiming for?
Motor
- Motor Claims
- Windscreen
Travel
Domestic Helper
Home
Death
Total Permanent Disability
Personal Accident
- AXA Band Aid/ Smart PA
- Smart Family
- SmartCare Prime
- SmartCare Shield
- SmartCare theOne
Critical Illnesses
Hospital, Surgical & Inpatient, Day Surgery
- GlobalCare Health Plan
- Prime Care & Premier Care
- SmartCare
- Health Cash Plan
- International Exclusive
- Mum’s Care
Outpatient
- GlobalCare Health Plan
- SmartCare
- Health Cash Plan
- International Exclusive
Dental
- GlobalCare Health Plan
- SmartCare
- Health Cash Plan
- International Exclusive
Art
Golf
Business
Legend:
Online Submission
MyAxaHealth
Procedure
PDF Form
What are you claiming for?
Work Injury Compensation
Public Liability
Fidelity Guarantee
Fire/ Property
Marine Cargo
Hospital, Surgical & Inpatient, Day Surgery
- SmartCare
- International Exclusive
Outpatient
- SmartCare
- International Exclusive
Dental
- SmartCare
- International Exclusive

Unclaimed Policies

We are looking for the following policyholders who have unclaimed maturity proceeds, but have not yet responded to our request to collect the proceeds. If you are one of policyholders in this list, do reach out to us via our Customer Care team.

Unpresented Cheques

We are looking for the following claimants who have yet to present their cheques. If you are one of the claimaints in this list, do reach out to us via our Customer Care team.
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Customer Experience Rating
4.3/ 5 (based on 2379 reviews)
Rating Review
AXA Contact Info
Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International)
Fax: +65 6880 4740
8 Shenton Way, #24-01 AXA Tower, Singapore 068811

AXA Customer Centre is located at:
#01-21/22. (For Parking please click here)

Operating Hours: 9:00am – 5:30pm (Monday – Friday)