Claim Procedure

Submit your claims online for faster processing or download our editable PDF form.

Only for paper submission, submit the claim form together with the required supporting documents to us directly or through your insurance consultant.

Claims specialist will review and assess.

Settlement and payment.
Personal

What are you claiming for?
Online Submission
Procedure
PDF Form
Legend:

Online Submission

MyAxaHealth

Procedure

PDF Form
What are you claiming for?
Motor

Personal Accident
Hospital, Surgical & Inpatient, Day Surgery
Outpatient
Dental
Business

What are you claiming for?
Online Submission
Procedure
PDF Form
Legend:

Online Submission

MyAxaHealth

Procedure

PDF Form
What are you claiming for?
Hospital, Surgical & Inpatient, Day Surgery
Outpatient
Dental
Unclaimed Policies
We are looking for the following policyholders who have unclaimed maturity proceeds, but have not yet responded to our request to collect the proceeds. If you are one of policyholders in this list, do reach out to us via our Customer Care team.
Unpresented Cheques
We are looking for the following claimants who have yet to present their cheques. If you are one of the claimants in this list, do reach out to us via our Customer Care team.