Mobile hamburger icon
Mobile phone icon

File A Claim

File A Claim
File A Claim
Business – Commercial
Work Injury Compensation Claims
Step 1
Employers can submit the accident report using the iReport system on the MOM website at

Employers are required to report work-related accidents to MOM within the time stipulated below:

What to report Reporting Timeline
Where the accident results in death of an employee Within 10 days of occurrence
Where the accident results in any incapacity that renders the employee unfit for work for more than 3 calendar days (whether consecutive or not) or hospitalised for at least 24 hours.
Where Employee contracts an occupational disease

Important Note:
Failure to report a work-related accident is an offence which carries a fine of up to $5,000 for the first-time offence, and a fine of up to $10,000 and/or jail term of up to 6 months for subsequent offences.

Documents required
  • Copy of the iReport submitted to Ministry of Manpower
  • Original Completed AXA Work Injury Compensation Claim Form (Do Not need to complete this claim form, if you have a copy of the iReport submitted to MOM)
  • Original Medical Bills and Medical Certificates
  • Copy of Work Permit / Employment Pass (for foreign employees)
  • Copies of detailed Wage Payment Vouchers of the injured person for 12 months prior to the accident and during Medical Leave period
  • Copy of Medical Report/Inpatient Discharge Summary if available
  • No. of working days per week
  • Copy of death certificate, if accident resulted in death of employee

If injured person is a sub-contractor’s employee / engaged in a project work, please let us have the following:
  • Contract agreement between insured and sub-contractor and/or main contractor
  • Copy of sub-contractor’s and/or main contractor’s Work Injury Compensation Insurance Policy

Step 2

Submit your claim online or download claim form (PDF).

Additional Information

Download FAQs (PDF)

Get our Email newsletter

Join our eMailing List to be the first to receive the latest news and updates from us.

Subscribe Now

Take your career to the next level with AXA. Discover why you should join us as an employee and search for job opportunities now.

Find Out More
AXA Contact Info
Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International)
Fax: +65 6880 4740
8 Shenton Way, #27-01/02 AXA Tower, Singapore 068811

AXA Customer Centre is located at #B1-01

Operating Hours: 9:00am – 5:30pm (Monday – Friday)