Windscreen Claims
Claims Procedure and Documentation
What to do in the event of a claim
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Notify us immediately after discovery of an incident which may give rise to a claim under the policy.
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Notify the police if there is evidence of criminal or malicious act involved.
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Take reasonable measure to mitigate the loss.
Please submit the completed Motor Windscreen Claim Form together with the following documents (where applicable) for claims consideration:
Documents required
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Copy of Insurance Certificate / Cover Note
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Colour Photos of Damage
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Original Invoice / Receipt
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Copy of Police Report
Persons to Contact
For claims enquiry, please contact the following:
e-Claims Notification
Before you begin our e-Claims Notification, have you done the following?
1. Read our
claims procedure in our website.
2. Notify your agent/broker immediately of the claim or call us at our hotline no. 1800 8804 741 for further notice.
If you have done so, you may proceed to file your e-Claims.
Download Claim Form
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