Reporting a claim
Please let us know, as soon as possible, if you think you may need to make a claim on your insurance policy. It is your duty to do this under your policy, and the sooner you contact us the sooner we will be able to give you the support you require.
Click on the product link below for guidance on how to make a claim.
Want a faster and more convenient way to make a claim?
You can now submit claims online and receive an immediate acknowledgement! It is fast, convenient, user-friendly, easy-to-complete. It also comes with added features like auto-acknowledgement & online feedback channel. E-claims is applicable for SmartDrive (Motor Windscreen), SmartTraveller, SmartHome, SmartHelper, Public Liability, Fidelity Guarantee, Work Injury Compensation and Fire/Property claims.
Please note that the information contained in this website is not a complete explanation / representation of policy terms and conditions.
You are advised to read through your policy document and acquaint yourself with the terms and conditions contained in it.
Please note that the requirements listed are only indicative and not exhaustive and that the Company may require additional information / documentation / proof to be furnished, depending on the circumstances of each case.