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InternationalExclusive, the cover you can trust

Whether you live within Asia or are travelling abroad you’ll want to feel sure that, should anything happen to you or your family by way of an illness or injury, you’ll have access to the best possible medical care.

While abroad, you might find that the standards of healthcare that we take for granted aren’t always available elsewhere. Private facilities are often prohibitively expensive. Local hospitals may be unable to undertake the treatment you need or to arrange transportation to the nearest available healthcare facility in an emergency.

The reassurance of access to private healthcare for you and your family has become more important. InternationalExclusive is an international health insurance that provides a range of options to suit your particular needs. The entry age is up to 80. You have the options to pay your premium in either Singapore dollars or US dollars.

In-patient cover

Hospital charges incurred during an in-patient hospital stay are covered giving you peace of mind throughout your hospital treatment.

Additionally, if your child is covered on your policy and is under 18, your plan will cover accommodation expenses for you to stay with them in hospital.

Out-patient cover

All of our plans offer out-patient benefits including cover for general practitioner and specialist consultations, prescribed drugs and dressings and necessary diagnostic tests, and vaccinations up to the limits shown.

InternationalExclusive Plan A also includes health screening, pregnancy and delivery benefits, routine dental care and routine optical care for you.

Wherever you are in the world

Depending on where in the world you reside, travel to or wish to receive treatment there are three geographical areas of cover designed to suit your needs, including Asia2, Worldwide excluding USA1, and Worldwide.

Depending on the area of cover you select, you can receive medical treatment not only in your country of residence, but also in any other country within the chosen area of cover.

Additional benefits

By choosing any plan from InternationalExclusive, you will also have access to the following benefits:

  • Chronic conditions

Our plans cover you for the maintenance of non pre-existing chronic conditions.

  • 24-hour claims enquiry

We recognise that some of our customers need to be able to contact us at any time of the day for information on their benefits or to discuss a claim. This is especially true for customers who are travelling, or reside outside of Asia where different time zones would otherwise present challenges. With InternationalExclusive, you are able to contact us wherever you are and at whatever time is convenient for you.

  • Pre-existing conditions covered

We also provide you with cover for pre-existing conditions after 270 days of consecutive membership. After two years of consecutive cover our plans provide you with even higher coverage. To be sure of these benefits please ensure you declare your existing conditions on the application form.

  • New Born Accommodation

We will pay for a child's stay who is less than 16 weeks old in the hospital with the mother (being an insured member) while she is receiving eligible in-patient treatment.

  • Comprehensive pregnancy and delivery benefit

After 12 months of consecutive membership our InternationalExclusive Plan A includes a pregnancy and delivery benefit. Unexpected medical complications that occur during the pregnancy are covered under all our plans after 12 months of consecutive membership.

  • Get your hospital bills paid directly

We can settle in-patient bills directly with numerous hospitals worldwide which are listed in our international directory of hospitals. However, if you’re looking to have treatment at a hospital where we don’t have such an arrangement, let us know prior to treatment commencing. We may still be able to make arrangements to settle bills directly with the hospital. You then don’t need to worry about having to make a pre-payment on admission to the hospital.

  • International Emergency Medical Assistance

As a core benefit of all our plans, our overseas evacuation and repatriation service is available wherever you are in the world, 24 hours a day, 365 days a year. This means that in the case of an emergency and if, in the opinion of an appointed doctor, you can’t get the prompt in-patient treatment you need locally, we will arrange to move you to the nearest appropriate facility where it is available. Whether that’s to another country, your principal country of residence or your home country, it’s just a phone call away. So, if you need emergency treatment, wherever you are in the world, we will assist you to get the treatment you need. And in the unfortunate event of a member dying, we will also arrange and pay for the cost of bringing their body back to a port or airport in their principal country of residence or their home country. This is in addition to the 24-hour claim enquiry.

 

Brochure


Click to read / download our InternationalExclusive brochure.
 
 
1 Look under Coverage

2 Look under Coverage

 

Benefits at a glance
 

Benefits
Plan A
Plan B
Plan C
Please note: benefit values are per person each year unless otherwise specified and are reduced each time you claim only by the net amount (less any deductible, excess or co-insurance) we have actually paid. Please refer to the policy schedule for details on annual deductible applicable to your plan.
Area of Cover
You can choose from 3 areas of cover: 1) Worldwide; 2) Worldwide excluding USA1 & 3) Asia2
Yearly maximum up to SG$4,000,000 / US$2,900,000 SG$3,000,000 / US$2,300,000 SG$2,400,000 / US$1,800,000
Outside area of cover Worldwide Cover ensures you are never outside of your area of cover. If you choose Worldwide excluding USA1 or Asia2 Cover, we do still provide cover for Emergency Treatment.
Level of reimbursement Reasonable and customary (R & C) charges
In-patient and daycare treatment (Including surgery, consultations, organ transplants, consumables, surgical implants, etc.)
Daily accommodation charges Included (single en-suite room)
Parent accommodation up to SG$200 / US$150 per night
Cash benefit SG$300 / US$230 per night SG$200 / US$150 per night SG$140 / US$100 per night
In-patient direct billing Included
Applicable in-patient direct billing network
International directory of hospitals
Level of cover 100% of reasonable and customary (R&C) charges in the international directory of hospitals
Out-patient treatment
General Practitioner and Specialist consultation charges (including diagnostics, precribed drugs, dressings, etc.) Included No benefit
Radiotheraphy, chemotherapy, computerized tomography, magnetic resonance imaging, positron emission tomography, x-rays and gait scans Included
Surgical procedures received as an outpatient Included
Courses of chiropractic treatment, acupuncture, homeopathy and osteopathy up to SG$1,600 / US$1,150 No benefit
Traditional Chinese medicine up to SG$75 / US$60 per visit
Up to 20 visits per year
No benefit
Courses of physiotherapy Included No benefit
Other benefits
Health screen up to
(Annual Deductible does not apply to this benefit)
SG$1,350 / US$1,000
Available only after 12 months membership
No benefit
Pre-existing conditions up to Years 1 & 2: SG$3,000 / US$2,300
Available only after 9 months membership
Subsequent years: SG$6,000 / US$4,600
No benefit
Maintenance of non pre-existing chronic conditions Included
Oral and maxillofacial surgery Included
Ambulance transport Included
International Emergency Medical Assistance
(Annual Deductible does not apply to this benefit)
Included
Psychiatric treatment up to SG$10,000 / US$7,600 SG$6,000 / US$4,600 SG$4,400 / US$3,200
Accidental damage to teeth Included
Pre and post-natal complications Included - available only after 12 months membership
New born accommodation Included
Pregnancy and delivery up to
(Annual Deductible does not apply to this benefit)
SG$19,000 / US$13,800 No benefit
Vaccination up to SG$2,000 / US$1,500 SG$1,600 / US$1,200 No benefit
Routine dental care up to
(Annual Deductible does not apply to this benefit)
80% of eligible expenses incurred up to SG$1,600 / US$1,200 No benefit
Routine optical care up to
(Annual Deductible does not apply to this benefit)
SG$380 / US$280 No benefit
Hospice and palliative care up to SG$52,000 / US$38,000 in a member's lifetime
Available only after 12 months membership
SG$40,000 / US$30,000 in a member's lifetime
Available only after 12 months membership
No benefit

 
Important Notes
  • Please refer to the premium table for details of charges.
  • Full details of the policy cover, pre-authorization, definitions and exclusions are contained in your personal handbook and membership agreement.
  • Please note that in the Benefits Table, we define Worldwide excluding USA is as Worldwide excluding USA and US Minor Outlying Islands.
  • Please note that in the Benefits Table, we define Asia as:
 
Afghanistan Bangladesh Bhutan Brunei
Cambodia China Hong Kong India
Indonesia Japan Kazakhstan Kyrgyzstan
Laos Macau Malaysia Maldives
Myanmar Mongolia Nepal North Korea
Pakistan Philippines Singapore South Korea
Sri Lanka Taiwan Tajikistan Thailand
Timor-Leste Turkmenistan Uzbekistan Vietnam

Policy Wording

 
Click to read / download our InternationalExclusive policy wording.

For further enquiries, please call our Hotline at 1800-880 4741 or send us an e-mail to newenquiry@axa.com.sg.


International Emergency Medical Assistance

Click to read / download our International Emergency Medical Assistance.


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You'll have 14 days to review your policy. If you are not satisfied, simply return the policy to us for a full premium refund.

Make the smart choice. Enrol with InternationalExclusive today! Simply complete the Application Form and mail it back to us.

(+65) 1800 880 4888