Home > Personal Insurance > Travel > SmartTraveller

SmartTraveller is designed to meet all your travelling needs, whether it is for a business trip or a holiday with your family. AXA's SmartTraveller provides you with pre-travel, en route as well as emergency protection and assistance.

Moreover, SmartTraveller lets you enjoy your holiday or focus on that important meeting. Accidents can happen when you are travelling and they can be disruptive and often costly when it’s away from home in a foreign country.

It serves as a safeguard against any personal accident, medical expenses, travel inconveniences, travel security and even unexpected golf-related expenses.

SmartTraveller offers a wide range of options; Comprehensive or Essential coverage, Individual, Family, Single Trip or Annual Multi-Trip plans. You can select the option that best serve your travelling needs.

Protect yourself and your family with our SmartTraveller Annual plan if you make multiple trips in a year. This will save you the hassle of having to sign up for a single trip cover before you travel each time. This is definitely a smarter choice for frequent travellers.

Product Brochure

Click to download our SmartTraveller Brochure.
 

Frequently Asked Questions (FAQ)

Click to read / download our Frequently Asked Questions (FAQ) on SmartTraveller.

 

Summary of Benefits (S$)

 
Personal Accident
 Comprehensive
 Essential
Section 1
Accidental Death & Total Permament Disablement Enhanced		 Adult up to 70 yrs 500,000 250,000
Adult above 70 yrs 200,000 100,000
Child 100,000 100,000
Section 2
Double Public Transport Coverage Enhanced
Personal Accident coverage doubles if the accident occurs while travelling on a regularly scheduled public transport  
 Adult up to 70 yrs 1,000,000 500,000
Adult above 70 yrs 400,000 200,000
Child 200,000 200,000
Section 3
Tuition Grant for Each Dependent Child 
Lump sum payable as a result of Accidental Death of Main Insured (up to 4 children)
 
8,000
 
4,000
Medical & Dental Expenses Comprehensive
 Essential
Outside Singapore
Section 4
Medical ExpensesEnhanced
Reimburses expense incurred as a result of accident or sickness whilst overseas including treatment by Chinese physician or chiropractor up to $500		 Adult up to 70 yrs 600,000 300,000
Adult above 70 yrs 80,000 80,000
Child 500,000 250,000
Section 5
Pregnancy Related Expenses 
Reimburses medical expenses incurred as a result of pregnancy related sickness whilst overseas  
 
8,000
 
4,000
Section 6
Overseas Hospital Allowance Enhanced
Pays $200 for each complete day you are hospitalized overseas
 
40,000
 
20,000
Section 7
Hospital Visit Benefit Enhanced
Pays for the necessary incurred expenses for one relative or friend to visit you following your hospitalization whilst overseas 
 
10,000
 
5,000
Section 8
Compassionate Visit Enhanced
Pays for the necessary incurred expenses for one relative or friend to assist in the final arrangements in the event of your death 
 
10,000
 
5,000
Section 9
Child Care Benefit Enhanced
Pays for one relative or friend to accompany your children back to Singapore following your hospitalization whilst overseas 
 
10,000
 
5,000
Section 10
Special Grant 
Pays when an Insured Person dies from an injury or illness whilst overseas  
 
8,000
 
4,000
In Singapore
Section 11
Medical ExpensesEnhanced
a) Reimburses for follow-up medical treatment within 30 days from return date
b) Reimburses for necessary medical treatment sought within 5 days upon return to Singapore, if treatment not sought overseas, and up to 30 days following your return from overseas  including treatment by Chinese Physician or Chiropractor up to $500		 Adult up to 70 yrs 60,000 30,000
Adult above 70 yrs 6,000 3,000
Child 10,000 10,000
Section 12
Hospital Allowance in Singapore New
Pays $100 for each complete day you are hospitalised in Singapore
 
1,000
 
500
Emergency Medical Assistance & Evacuation
 Comprehensive
 Essential
Section 13
Emergency Medical Evacuation
 
Unlimited
Section 14
Emergency Medical Repatriation
 
Unlimited
Section 15
Local Burial / Repatriation of Mortal Remains Back to Singapore
Pays for the cost of burial or cremation overseas in the location where death occurs or the expenses of transporting the mortal remains back to Singapore  
 
Unlimited
Travel Inconvenience Comprehensive
 Essential
Section 16
Baggage & Personal Effects including Valuables Enhanced
Maximum $800 for any one article or pair or set of articles and $500 in the aggregate for valuables   
 
5,000
 
3,000
Section 16A
Laptop, Wireless Handheld Device and Mobile Phone 
Maximum $1,000 for any one article or pair or set of articles   
 
1,500
 
750
Section 17
Purchase of Essential Items 
Reimburses you for purchase of essential personal items if baggage is stolen or lost, up to $50 for any one article or pair or set of articles   
 
500
 
250
Section 18
Baggage Delay Enhanced
Pays $200 for each 6 consecutive hours of delay whilst overseas and maximum of $200 if delay is in Singapore  
 
1,000
 
1,000
Section 19
Personal Money & Travel Documents
Pays for travel & accommodation expenses including cost of obtaining replacement passports, travel tickets and other relevant travel documents. Cover loss of money due to theft, robbery or burglary up to $500   
 
5,000
 
2,500
Section 20
Loss of Credit Card Enhanced
Pays you for unauthorized usage on your credit card   
 
1,000
 
1,000
Section 21
Personal Liability
Indemnifies you for legal liability towards third parties or damage to property due to your negligence  
 
1,000,000
 
500,000
Section 22
Loss of Deposit or Cancellation
Reimburses you for unredeemable travel & accommodation expenses paid in advance and occurring within 30 days before the trip. This cover extends to include unrest in planned destination   
 
10,000
 
5,000
Section 23
Replacement Traveller Enhanced
Reimburses you for administrative costs incurred to replace a travel companion   
 
1,000
 
500
Section 24
Financial Collapse of Travel Agency Enhanced
Reimburses you for travel deposit paid in advance to any NATAS travel agency in the event of the financial collapse of the agency   
 
6,000
 
3,000
Section 25
Travel Delay Enhanced
Pays $100 for every 6 consecutive hours of delay  whilst overseas and maximum of $100 if delay is in Singapore
 
1,000
 
1,000
Section 26
Flight Diversion Enhanced
Pays $100 for every 6 consecutive hours if your flight is diverted to another location due to bad weather or emergency medical treatment for a fellow passenger   
 
1,000
 
1,000
Section 27
Trip Curtailment
Reimburses you for additional travel & accommodation expenses incurred or forfeited, if it is necessary and unavoidable for you to curtail your trip   
 
10,000
 
5,000
Section 28
Overbooked Flight
Reimburses you for expenses incurred for additional accommodation, meals or refreshment   
 
200
 
100
Section 29
Flight Misconnection
Reimburses you for expenses up to the limit whilst overseas for at least 4 consecutive hours  
 
200
 
100
Section 30
Rental Car Excess Enhanced
Reimburses you for any excess or deductible which you become legally liable to pay in respect of loss or damage to rental vehicle during the rental period   
 
2,000
 
1,000
Section 31
Emergency Personal Mobile Phone Charges Enhanced
Reimburses you up to $50 per day for a maximum of 6 days   
 
300
 
150
Section 32
Loss of Sports Equipment Enhanced
Pays for loss of any one article or pair or set of sports equipment   
 
1,000
 
500
Section 33
Pet Care Enhanced
Pays up to $50 for every 8 consecutive hours of delay in collecting your pet in a kennel or pet hotel   
 
1,000
 
500
Section 34
Influenza A H1N1 Quarantine Allowance (Outside of Singapore)
Pays you $50 for each full day you are quarantined.
 
700
 
350
Section 35
Influenza A H1N1 Quarantine Allowance (In Singapore)  
Pays you $50 for each full day you are quarantined.
 
700
 
350
Travel Security Comprehensive 
 Essential
Section 36
Hijacking  
Pays $500 for every 6 consecutive hours of hijack
 
5,000
 
2,500
Section 37
Kidnap & Hostage  
Pays $500 for every 24 consecutive hours of kidnap & hostage
 
10,000
 
5,000
Section 38
Home Care Benefit  
Pays for damages to your home's contents as a result of fire while you are overseas
 
5,000
 
2,500
Section 39
Full Terrorism Cover
Extension to cover Terrorism including losses caused by terrorist attacks using nuclear, chemical and / or biological substances
 
Yes
 
Yes
Golf Benefit Comprehensive
 Essential
Section 40
Golf Equipment  
Maximum $1,000 for any one article or pair or set of articles   
 
1,500
 
750
Section 41
Hired Golf Equipment  
Reimburses you up to $50 per day for the rental of golf equipment   
 
500
 
250
Section 42
Hole-in-One  
Reimburses you for entertainment expenses incurred for hole-in-one   
 
300
 
150
 
 

Automatic Extension of Policy 

 
  • Allows automatic extension of the policy up to 30 days if you are hospitalized and / or quarantined overseas as advised by a Physician.
  • Allows automatic extension of the policy up to 72 hours if any Scheduled Public Transport in which you are travelling is being unavoidably delayed.
 

Premium (S$)

 
Individual Plan (S$)
Trip Duration
(days)
 ASEAN ASIA GLOBAL
  Comprehensive Essential Comprehensive Essential Comprehensive Essential
1 to 3 36 27 49 34 71 48
4 to 6 45 31 55 40 83 63
7 to 8 54 40 68 51 95 80
9 to 10 59 40 68 51 95 80
11 to 14 72 52 90 62 115 102
15 to 18 88 66 100 78 141 118
19 to 22 98 78 120 90 158 135
23 to 27 105 85 130 98 166 151
28 to 31 115 95 138 110 178 161
Add Per Week 24 20 34 28 41 41
Annual
 N.A. N.A. 328 248 418 368
 
Family Plan (S$)
Trip Duration
(days)
 ASEAN ASIA GLOBAL
  Comprehensive Essential Comprehensive Essential Comprehensive Essential
1 to 3 73 58 105 84 156 116
4 to 6 100 78 125 104 176 145
7 to 8 127 96 164 125 201 186
9 to 10 128 96 164 125 201 186
11 to 14 162 119 198 152 250 245
15 to 18 197 145 241 173 298 277
19 to 22 232 160 268 192 343 323
23 to 27 247 189 300 209 378 350
28 to 31 292 209 315 230 413 386
Add Per Week 57 47 62 52 83 67
Annual
 N.A. N.A. 598 438 708 668


 

Geographical Coverage

ASEAN Traveller

Insured for travel within Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, & Vietnam.

Asia Traveller

Insured for travel within Australia, China, Hong Kong, India, Japan, Korea, Macau, Mongolia, New Zealand, Sri Lanka, Taiwan & Timor-Leste & countries under ASEAN plan.

Global Traveller

Insured for travel for rest of the world including Nepal, Tibet & countries under ASEAN & Asia plan.

 

Policy Wording

Click to read / download our SmartTraveller Policy Wording.
 

 

Buy SmartTraveller online now

 

Now you can buy your travel insurance on-the-spot before your flight. Click on the link on the right side of the page or here to buy SmartTraveller.
 

You can also download the SmartTraveller Application Form and fax to us at 6880 4740 or email to travelsales@axa.com.sg. For further enquiries, please call our Hotline at 1800-880 4741 or send us an e-mail.
1800 8804 741